HEY CLAY is a unique combination of non-sticky clay and an entertaining app that immerses kids in creativity across different dimensions.

The hands-on experience of sculpting a character develops imagination, fine motor skills, and creative thinking.

The app adds a digital layer, helping kids build a character in a simple and fun way with step-by-step guides that feel like a real-time cartoon.

Even after the character is finished, the creative fun doesn’t stop. The clay hardens within 24 hours and becomes a solid toy that kids can enjoy for a long time.

With HEY CLAY, you can clay any way! Create whatever you come up with — from pets to space monsters, and even if you don't know how to sculpt, the app will help you become a pro. Make favorite animals, cars, rings, and the most unusual creatures from your imagination — shape your world the way you want it to be!

You can buy the HEY CLAY sets in the official e-shop. We offer quality service and fast delivery. Our Support Team is happy to help you with any questions you may have about your order.

Depending on the theme and the number of characters, each HEY CLAY set may include from 3 to 15 cans of clay and a leaflet with the code that will help you unlock the step-by-step instructions in our APP for free. All the sculpting instructions were carefully developed by our team of professional sculptors so we recommend using them to create the most charming characters.

Also, the sets may include different sculpting tools, modeling accessories, and non-clay components to sculpt your creations like a pro. For example, all the sets from the Motors series come with a car base and wheels to let you drive your car, and all the sets from the Bijou series come with a ring sizer and a cone to help you choose the perfect ring size.

No, you don't need to buy any special tools. To make some tiny holes for the pupils or draw a mouth, you can use a pencil you have at home or the sculpting tools included in the set. But even without the tools, you will be able to achieve great results. Be creative, everything you come up with will work because with HEY CLAY everything is ok!

All our step-by-step instructions are available in the HEY CLAY app. To access them, please download our app from the App Store or Google Play. Open the app, find your set, and unlock it for free with the code that you will find on the leaflet in your clay box. Check out this YouTube video to see how to do it in more detail.

The best way is to download the HEY CLAY app for free on the App Store or Google Play. There you will find detailed interactive instructions. Following the simple steps, you can exactly replicate the characters from the app. Just roll the ball and our step-by-step instructions will lead you to create a real masterpiece! However, with HEY CLAY, you can clay any way and even completely change the figure based on your own creative imagination.

It usually takes 24 hours for clay to completely harden, although the timing depends on the clay thickness and environmental conditions.

Sure thing! Once the clay is dried, you can paint it with any acrylic or water-based paint. This will allow you to add even more detail and customize your creations.

We have designed our HEY CLAY to be ready for use as soon as you open the can. However, if this happens, try to knead the clay for a few minutes. This should help restore its pliability. If the issue persists, please write to our Support Team through the "Contact us" form or drop us a line directly at support@hey-clay.com.

Of course! Thanks to the easy-to-follow interactive instructions, you can replicate the characters from the app exactly. But even if your result looks different, you’ll have a unique creation that will delight both you and your child. You can also completely change the figure based on your own creative imagination if you wish.

It turns into a solid toy. The clay hardens within 24 hours and becomes a figure to which you can add new details. Additionally, clay figurines become bouncy once they have hardened.

You can write to our Support Team through the "Contact us" form in the HEY CLAY app or on this website or drop us a line directly at support@hey-clay.com. We are always here to help!

Each HEY CLAY box contains a leaflet with a code that allows you to unlock the instructions for the set you've bought. To unlock the step-by-step instructions in the app, you should enter or scan the code printed on the leaflet.

1. Open the Hey Clay app.
2. Select the set you want to unlock.
3. Tap on any character.
4. Press the "Enter the code" button.
5. Log in with your Hey Clay account (email, Google, or Apple).
6. Enter the code manually or scan the QR code.
7. Press the "Activate" button.
8. Start claying your new characters!

Check out this YouTube video to see how to do it in more detail.

If you want to unlock the instructions for one or more characters from another set, you can get them through in-app purchases. Also, one character of each set is always available for free.

We recommend always linking the code to your Hey Clay account (email, Google, or Apple). The code gives you free access to one selected set. If it's linked to your account, you get a bunch of benefits:

- Never lose access to your content

- Easily restore your unlocked instructions

- Play on multiple devices

If the code is not linked to your account, unfortunately, it won't be possible to restore access to your unlocked instructions after you reinstall the app.

You can restore the instructions on another device using the account to which you linked the code.

1. Open the Hey Clay app.
2. Tap the "Profile" icon in the upper right corner of the "Home" screen.
3. Log in with the email, Apple, or Google account to which you linked the code.
4. Go to "Settings".
5. Tap the "Restore characters" button.
6. 6. Start claying your characters!

If you have a Family Account, you can also restore instructions that other family members have unlocked on their devices.

If the set remains locked, please write to our Support Team through the "Contact us" form or drop us a line directly at support@hey-clay.com.

If you have already activated the code and linked it to your Hey Clay account (email, Google, or Apple), you can restore access to your set:

1. Open the Hey Clay app.
2. Tap the "Profile" icon in the upper right corner of the "Home" screen.
3. Log in with the email, Apple, or Google account to which you linked the code.
4. Go to "Settings".
5. Tap the "Restore characters" button.
6. Start claying your characters!

If the set remains locked, please write to our Support Team through the "Contact us" form or drop us a line directly at support@hey-clay.com.

If you haven't linked the code to your account, unfortunately, you can unlock the instructions only through in-app purchases.

If you have already activated the code and linked it to your Hey Clay account (email, Google, or Apple), you can restore access to your set:

1. Open the Hey Clay app.
2. Tap the "Profile" icon in the upper right corner of the "Home" screen.
3. Log in with the email, Apple, or Google account to which you linked the code.
4. Go to "Settings".
5. Tap the "Restore characters" button.
6. Start claying your characters!

If the set remains locked, please write to our Support Team through the "Contact us" form or drop us a line directly at support@hey-clay.com.

If you haven't linked the code to your account, unfortunately, you can unlock the instructions only through in-app purchases.

Please double-check if there is a leaflet in your clay box. The code for unlocking the instructions is printed on the leaflet and consists of 12 characters and numbers.

If the leaflet is missing, please take photos of the back of the box, where the batch number and production date are visible, and indicate in your email where you purchased this set.

Please send this information to our Support Team at support@hey-clay.com or write your request in the "Contact us" form.

If you entered the code from your clay box to unlock the instructions and linked it to your Hey Clay account (email, Google, or Apple) or just bought the content through in-app purchases, you can easily restore it:

1. Open the Hey Clay app.
2. Tap the "Profile" icon in the upper right corner of the "Home" screen.
3. Log in with the email, Apple or Google account to which you linked the code.
4. Go to "Settings".
5. Tap the "Restore characters" button.
6. Start claying your characters!

If the set remains locked, please write to our Support Team through the "Contact us" form or drop us a line directly at support@hey-clay.com.

If you entered the code from your clay box to unlock the instructions without linking it to your account, unfortunately, there is nothing to be done to restore it and you can unlock the instructions only through in-app purchases.

If there is no requested set in the app, please try to update the app via the App Store or Google Play.

If it doesn't help, please write to our Support Team through the "Contact us" form or drop us a line directly at support@hey-clay.com.

The app needs a stable internet connection to download the instructions for creating the characters. We recommend installing the app using a Wi-Fi network rather than a mobile internet connection.

After launching the app, you may need to wait a little. The progress bar may move gradually. If it is stuck in one place for a long time, this does not mean that the app is not loading.

1. Make sure that your internet connection is available and stable, even after the initial download of the app.
2. Give the app a little more time to download the content. Meanwhile, you can knead the clay for better shapeability or prepare your sculpting tools.
3. If the download does not continue, please try to uninstall the app, restart your phone, and reinstall the app.

If these recommendations didn't help, please write to our Support Team through the "Contact us" form or drop us a line directly at support@hey-clay.com.

If you use an Android device, the region (country) is determined by your mobile network operator (SIM card), time zone, and device language. It is also important that the country you are in is selected in your Google Play account settings:

1. Check the time zone (time) set on your device.
2. Check the language set on your device
3. Try to switch geolocation off and on.

If you use an iOS device, please check which region is selected on it:

1. Go to your device settings
2. Select "General", then "Language & Region" and "Region".
3. The selected region should correspond to the country you are in.

If these changes in the phone didn't help, please write to our Support Team through the "Contact us" form or drop us a line directly at support@hey-clay.com.

It is a shared account for your family, where you can add members and enjoy access to HEY CLAY content together. The instructions unlocked by any family member become available to all members and on all devices linked to the Family Account.

1. Open the Hey Clay app.
2. Tap the "Profile" icon in the upper right corner of the "Home" screen.
3. Log in to the account to which you want to add members.
4. Tap "Add Member" (+) in the lower right corner of the "My Family" tab.
5. Have the new member scan a QR code that will appear on the screen or tap the "Share link" button to send it to them.
6. Each QR code can only be used once. Generate additional QR codes to add more members.
7. Once the QR code is scanned, the new member will appear on the "My Family" tab.

1. Open the Hey Clay app.
2. Tap the "Profile" icon in the upper right corner of the "Home" screen.
3. Log in to your account.
4. Add members — any account becomes a Family Account once you add your family to it.

1. Open the Hey Clay app.
2. Tap the "Profile" icon in the upper right corner of the "Home" screen.
3. Log in to your account.
4. Go to "Settings".
5. Tap the "Restore Characters" button.
6. Start claying your characters!

Yes, as long as an authorized family member unlocks the step-by-step instructions within the Family Account (by entering a code from the HEY CLAY box or buying the content through in-app purchases).

Yes, all purchased or unlocked instructions will be available for all your family members. If any purchased character is missing, go to "Settings" and tap the "Restore Characters" button.

Yes, they can log in on multiple devices using the same Family Account, and all unlocked content will be available on each device.

1. Connecting parent and child accounts under one Family Account.
2. All family members can access unlocked characters.
3. Unlocked content available on up to five devices at the same time.
4. Convenient management of unlocked content on the "Unlocked" tab.
5. All instructions unlocked by any family member will be available on all added devices.

HEY CLAY is absolutely safe and non-toxic. It doesn't contain wheat, gluten, nuts, or lactose. It has successfully passed all required EU and US tests, meeting all applicable safety standards. However, young children should be supervised while playing to prevent swallowing small parts and choking. The clay doesn't stick to hands or leave stains on other objects, but we recommend washing hands after use due to hygiene reasons.

HEY CLAY is suitable for children who are at least 3 years (36 months) old, although there are multiple cases we are aware of when older children, teens, and adults had a happy clay time with HEY CLAY :)

We recommend that kids use HEY CLAY under parental supervision to avoid swallowing small pieces. The family and friends are welcome to participate to ensure they have the best experience!

No, although our clay is safe and consists of high-quality ingredients, we don't recommend mixing it with other materials, and we are not responsible for any damages or injuries it may cause. If doing so, you get any allergic reactions, please consult your doctor immediately.

When used typically, HEY CLAY does not stick to the hands and leaves any stains. However, please avoid exposing HEY CLAY to high temperatures or moisture for an extended period. This could damage the clay texture, and water-based pigments used to create clay could dissolve in water.